Outlook
triage, draft and summarise email, and catch what you'd otherwise miss
Microsoft 365 · Practical · People-led
Microsoft Copilot Training for Teams
You've rolled out Microsoft 365 Copilot and the licences are paid for. But most of your staff still aren't using it, or only use it to summarise the odd email.
Mia Bowyer's Copilot training turns those licences into results. Your team learns to use Copilot inside the Microsoft tools they already work in every day, and leaves with workflows built around their real role and your real documents.
From licences to habits
The Copilot adoption problem
Most organisations hit the same wall:
- Staff don't know what to ask Copilot
- One-off demos don't change daily habits
- Generic training doesn't match real roles
- Some staff use Copilot, others quietly use ChatGPT or Claude, and nothing is governed
- Nobody owns adoption after the training day
Mia's people-led approach fixes this by building a working system for each person, in the room, using your work. Your team moves together onto one governed system.
Built around the workday
What your team will learn
Copilot in the tools you already use
Teams
meeting recaps, action items and catch-ups after every meeting
Word
draft, rewrite and review documents from your existing files, and summarise long contracts
Excel
analyse data, clean exports, build formulas and spot trends in plain English
PowerPoint
turn documents and reports into presentations
Prompting that works
- How to ask Copilot for consistent, high-quality results
- A reusable prompt library for each role and department
Your Copilot operating system
- Organising SharePoint and OneDrive files so Copilot can find what it needs
- Context and instructions for each role
- Role-specific SOPs and repeatable report templates
Governance and security
- How Copilot uses your organisation's data and permissions
- Oversharing risks and how to avoid them
- A written AI usage policy agreed by the team
Role by role
Example Copilot workflows by role
Leadership
board report drafts from monthly data, and meeting prep briefs
Finance
variance commentary, payment run summaries and cash flow notes in Excel
Operations
daily summaries, incident reports and capacity notes
HR
position descriptions, onboarding packs and policy updates in Word
Admin
inbox triage in Outlook, and meeting minutes with action items from Teams
Planning to adoption
How it works
- 01
Planning session: your Copilot rollout, licences and priority workflows
- 02
IT set-up plan: accounts, permissions and security reviewed with your IT team
- 03
Custom curriculum: built on your files
- 04
Two-day in-person training: as two full days or two half-days
- 05
30 days of support: and a 30-day check-in
Why Mia
Why train with Mia
- Practical, not theoretical. Everyone builds while they learn.
- Customised to your roles and documents
- Microsoft background. Mia started her career at Ogilvy PR supporting Microsoft.
- 5,500+ people trained across 120+ businesses
- A 30-day roadmap to lift adoption after training
Questions
Frequently asked questions
What does Microsoft Copilot training cover?
Using Copilot across Outlook, Teams, Word, Excel and PowerPoint, writing effective prompts, building role-specific workflows and report templates, and governance for safe use.
Why aren't our staff using Copilot?
Usually because nobody showed them how it fits their job. Training that builds workflows around each role, using real documents, is the fastest way to lift adoption.
How do we get ROI from Copilot licences?
Identify the 3–5 tasks each person repeats every week and move them onto Copilot. The 30-day roadmap and check-in measure the time saved.
Do you also train on Claude and ChatGPT?
Yes. See Claude training for teams. Mia helps organisations choose one governed tool, or combine them safely.
Is Copilot training suitable for non-technical staff?
Yes. It's designed for everyday staff in every department.